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Marketing-Cloud-Advanced-Cross-Channel Top Dumps & Marketing-Cloud-Advanced-Cross-Channel Current Exam Content
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Salesforce Marketing-Cloud-Advanced-Cross-Channel Exam Syllabus Topics:
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>> Marketing-Cloud-Advanced-Cross-Channel Top Dumps <<
Marketing-Cloud-Advanced-Cross-Channel Current Exam Content - Marketing-Cloud-Advanced-Cross-Channel Practice Exam Pdf
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Salesforce Marketing Cloud Advanced Cross Channel Sample Questions (Q71-Q76):
NEW QUESTION # 71
A deployment specialist sends an Inbox message to your customer audience "Loyalty Program". The next week, they send a message to the same audience using the Replace Inbox feature, but now that audience has some members that no longer exist. What is the expected outcome?
- A. The new message replaces the first message for every user who received the first message, regardless if they still exist in the audience or not
- B. All users receive the new message, but only if they're read the first message
- C. The new message replaces the first message, and for users who no longer exist in the audience, the first message is deleted from the user's inbox
- D. The new message replaces the first message only for users who no longer exist in the audience
Answer: A
NEW QUESTION # 72
What is true about SMS keywords other than HELP and STOP?
- A. keywords in parent or child business unit are available only in that business unit
- B. keywords in child business unit can be shared between other child business units
- C. keywords in parent business unit can be shared to any child business units
- D. keywords in parent business unit are automatically available to all child business units
Answer: A
NEW QUESTION # 73
What is true about contact data and journey data.
- A. Contact data is static and journey data is updated data
- B. Journey data is static and contact data is updated data.
Answer: B
NEW QUESTION # 74
What is the fastes way to add a classification to a post?
- A. Classification cannot be added to a post
- B. Add classification manually to each post.
- C. Macro
Answer: C
Explanation:
Understanding Classifications and Macros:
Classifications: In Social Studio, classifications are tags or labels you apply to posts to categorize them (e.g., sentiment, product, campaign, etc.). They are essential for analysis and reporting.
Macros: Macros are pre-defined sets of actions that can be applied to posts with a single click. They automate repetitive tasks.
Why Macros are the Fastest:
Automation: Macros are designed for efficiency. You can create a macro that applies a specific classification (or a set of classifications) to a post automatically.
One-Click Application: Instead of manually selecting the classification from a dropdown menu for each post, you simply select the post(s) and apply the relevant macro.
How to Use Macros for Classifications:
Create a Macro: In Social Studio, go to "Admin" then find "Macros" under your workspace. Create a new macro and name it appropriately (e.g., "Classify as Positive Sentiment").
Define Macro Actions: Within the macro, add an action to "Set Classification." Choose the desired classification tag(s).
Apply the Macro: In Engage, select the post(s) you want to classify. From the action menu, choose your macro.
Why Other Options Are Incorrect:
B . Add classification manually to each post: While you can add classifications manually, it's time-consuming, especially when dealing with a large volume of posts.
C . Classification cannot be added to a post: This is incorrect. Classifications are a fundamental part of organizing and analyzing social data in Social Studio.
In Summary:
Macros provide the fastest way to add classifications to posts in Social Studio because they automate the process, allowing you to apply classifications with a single click.
Therefore, A. Macro is the correct answer.
NEW QUESTION # 75
What are two ways Real-time Interaction Management (RTIM) with Interaction Studio helps marketers to personalize the customer experience?
- A. Data Aggregation
- B. Data Storage
- C. Next Best Action
- D. Orchestration
Answer: A,D
NEW QUESTION # 76
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